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FAQ THE MOST ASKED QUESTIONS

If you have any other questions, please contact us via chat icon below.

Are your gaming PCs new or refurbished?

We sell both new and professionally renewed/refurbished systems, laptops, monitors, accessories and components. Refurbished products may show minor cosmetic signs of previous use unless otherwise stated, but every product is professionally tested, cleaned and verified before it’s dispatched.

Does my PC come with Windows and Microsoft Office?

Systems supplied with Windows include a genuine, activated Windows license. Unless explicitly stated on the product page, Microsoft Office is not included, and no third-party antivirus software is included unless specified.

Will my PC look exactly like the product photos?

Product images are for illustration purposes only. Actual specification or appearance may vary slightly depending on stock availability or configuration upgrades at the time of your order.

What warranty comes with my PC?

New ASC-built gaming PCs come with 12 months parts and labour. Renewed/refurbished laptops and desktops come with 90 days parts and labour. Extended warranty (2 or 3 years) is available where purchased, the exact cover for your product is always stated on your order confirmation.

What does the warranty actually cover?

Manufacturing defects and component failure (CPU, GPU, RAM, SSD, motherboard, PSU, case fans) under normal use conditions, plus parts, labour, and UK mainland return shipping for any claim we accept.

Do you sell or share my personal information?

We don’t sell your data. We only share it with your explicit consent, with business partners who help us operate (like payment processors and couriers), or where required by law.

Contact Info
0161 511857

Unit 6 Severnside Trading Estate

Textilose Road

Trafford Park

M17 1WA

GB

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